About Mainstack

At Mainstack, we’re building something bigger than ourselves—the platform for businesses to accept payments globally in 135+ currencies without restrictions, equipped with all the essential software tools to build, manage, and scale a worldwide customer base.

We’re looking for ambitious individuals like you to join our team of SuperMainstars. This isn’t just about dreaming big; it’s about making the impossible happen. You’ll work alongside passionate, talented people who take ownership of their work, knowing that what we do has a real impact on lives, careers, and futures.

About the role

As a Senior Product Manager at Mainstack, you will drive the development, launch, and optimization of our products. This is an exciting opportunity for a strategic, results-driven professional who thrives in a fast-paced environment and is passionate about delivering exceptional products that solve real customer problems. You will collaborate closely with cross-functional teams to ensure our products align with business goals and deliver outstanding value to our users.

Responsibilities

1. Product Strategy & Vision
   • Define and communicate the product vision, strategy, and roadmap in alignment with company goals.
   • Identify market opportunities and translate them into actionable product initiatives.
2. Cross-functional Collaboration
   • Work closely with engineering, design, marketing, sales, and customer success teams to deliver high-quality products that meet customer needs.
   • Act as the primary point of contact for product-related decisions and ensure alignment across teams.
3. Market & Customer Research
   • Conduct in-depth market analysis, competitor research, and customer interviews to inform product decisions.
   • Use data and insights to identify customer pain points and opportunities for innovation.
4. Product Development and Execution
   • Lead the end-to-end product development process, from ideation to launch, ensuring timely delivery and high-quality outcomes.
   • Write detailed product requirements, user stories, and acceptance criteria to guide development teams.
5. Product Launch & Optimization
   • Plan and execute product launches, ensuring seamless coordination across teams and successful market entry.
   • Monitor product performance post-launch and iterate based on user feedback and data insights.
6. Data & Analytics
   • Define and track key product performance metrics (KPIs) to measure success and inform decision-making.
   • Use data-driven insights to prioritize features, optimize user experiences, and drive continuous improvement.
7. Prioritization & Roadmap Management
   • Manage the product backlog, prioritize features, and maintain a clear and actionable product roadmap.
   • Balance short-term deliverables with long-term strategic goals.
8. Quality Assurance
   • Ensure that all product features meet quality standards and align with customer expectations.
   • Collaborate with QA teams to identify and resolve issues before product releases.

Requirements

• Education: Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• Experience: 5+ years of experience in product management, with a proven track record of successfully launching and managing products.
• Technical Skills: Proficiency in product management tools (e.g., JIRA, Trello, ClickUp) and a solid understanding of agile development methodologies.
• Communication: Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and influence stakeholders.
• Analytical Skills: Strong ability to analyze data, derive actionable insights, and make data-driven decisions.