About Mainstack

At Mainstack, we’re building something bigger than ourselves—the platform for businesses to accept payments globally in 135+ currencies without restrictions, equipped with all the essential software tools to build, manage, and scale a worldwide customer base.

We’re looking for ambitious individuals like you to join our team of SuperMainstars. This isn’t just about dreaming big; it’s about making the impossible happen. You’ll work alongside passionate, talented people who take ownership of their work, knowing that what we do has a real impact on lives, careers, and futures.

About the role

As a key representative of Mainstack, you will be responsible for fostering strong client relationships, ensuring an exceptional customer experience, and aligning sales strategies with the company’s vision. Your leadership and collaborative approach will help shape Mainstack’s market position while empowering teams to deliver innovative solutions to clients and partners.

This role also emphasizes enhancing customer journeys, gathering actionable insights, and fostering long-term loyalty to Mainstack's offerings. You’ll serve as a bridge between internal teams and external stakeholders, ensuring that all initiatives are aligned with organizational goals.

Responsibilities

Business Development

• Identify and evaluate new market opportunities to expand Mainstack’s reach.
• Build and nurture strategic partnerships with key influencers, thought leaders, and communities in the online business and digital products space.
• Conduct market research to stay ahead of trends, competitors, and customer needs.
• Develop and implement a comprehensive business development strategy.

Sales Activities

• Initiate contact with potential clients, establish rapport, and schedule meetings or product demonstrations.
• Present Mainstack’s products in a compelling and tailored manner, highlighting their unique selling points (USPs).
• Collaborate with internal teams, including product development, to address client inquiries, provide technical expertise, and ensure a smooth customer experience.
• Consistently achieve and exceed sales targets through strategic planning and execution.

Customer Experience Activities

• Track customer experiences across online and offline channels, devices, and touchpoints.
• Collaborate with IT developers, production, marketing, and sales teams to enhance customer services and brand awareness.